An Integrated Workflow: Ibex AI Complements your Stack
Discover how Ibex.ai connects player data, automates engagement, and continuously optimises performance through an AI-driven lifecycle workflow.
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how it works
A Closed-Loop Retention Engine
Ibex is built around a continuous lifecycle that turns raw player data into real-world results and then learns from every outcome to improve performance over time.
1
Connect
Connect Your Player Data
Bring all your player data together in one unified view. Ibex integrates seamlessly with your existing gaming platforms, CRM tools, and data sources to create a real-time understanding of player behaviour.
Fast, low-effort integrations
Unified player profiles
Real-time data ingestion
2
Automate
Automate Personalised Engagement
Our AI builds and executes dynamic player journeys automatically. It selects the right audience, channel, timing, and incentive without rigid rules or manual campaign setup.
AI-driven segmentation
Multi-channel execution
Always-on lifecycle automation
3
Optimise
Optimise Continuously
Every interaction feeds back into the system. Predictive insights and performance signals allow Ibex to continuously refine targeting, messaging, and incentives maximising retention, lifetime value, and efficiency.
Real-time performance
Predictive optimisation
Smarter decisions
Platform Capabilities
What Ibex Delivers Today
The foundation of an intelligent retention engine that learns from player behaviour, adapts in real time, and delivers better results with every interaction.
AI Segmentation
Automatically group players based on behaviour, value, and intent.
Predictive Insights
Anticipate churn, engagement, and optimal offers before they happen.
Automated Journeys
Trigger relevant messages and promotions across the player lifecycle.
Performance Analytics
Clear visibility into retention impact, uplift, and efficiency gains.
Platform Capabilities
Platform Roadmap
Ibex is not a static platform. We are continuously evolving the technology to reduce manual effort, increase personalisation, and push retention marketing closer to full autonomy.We’re currently live with Version 0.1 and actively developing the next stages of the platform.
Status: Available
V0.1 — Live Today
Ibex delivers core AI-driven automation, predictive insights, and lifecycle optimisation enabling teams to automate retention without rigid rules or heavy manual setup.
Status: Planned
V2.0 — AI Campaign Agent
Version 2.0 introduces an intelligent AI agent designed to:
- Help users set up campaigns
- Recommend optimal strategies
- Guide decision-making based on real-time data
The goal: dramatically reduce setup time and reliance on internal expertise.
- Help users set up campaigns
- Recommend optimal strategies
- Guide decision-making based on real-time data
The goal: dramatically reduce setup time and reliance on internal expertise.
Status: Vision
V3.0 — Fully Personalised, Template-Free Retention
Version 3.0 removes the need for predefined templates altogether.
Ibex will generate fully personalised promotions and journeys for each individual player, driven entirely by behavioural and contextual data.
- No segments
- No templates.
Just one-to-one retention at scale.
Ibex will generate fully personalised promotions and journeys for each individual player, driven entirely by behavioural and contextual data.
- No segments
- No templates.
Just one-to-one retention at scale.
TESTIMONIALS
Client Success stories
From CRM teams to commercial leaders, gaming operators use Ibex.ai to simplify retention, reduce manual effort, and engage players in real time. Here’s what teams say after putting AI-powered automation into action.
"The Ibex Optimised AI engine has improved player engagement by making campaigns more relevant and easier to manage, resulting in a clear uplift in performance."
“ We were very sceptical and hesitant on handing over the reigns to an AI Powered CRM System. I must say that Ibex have surpassed our expectations in what it can deliver. ”
"We've tested Ibex next to our existing CRM solution and after 6 months decided to give 90% of all our campaigns to Ibex which has outperformed prior results by far."
blog
Actionable Insights for Gaming Growth
Practical tips and proven strategies to improve retention, efficiency, and player value.
Data Science
Data Science
Data Science
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